Job Responsibilities

• Run regular checks on network and data security.
• Monitor daily operations, including hardware, software and operating systems.
• Develop and implement IT policy and best practice guides for the organisation.
• Conduct regular system audits, Run and share regular operation system reports with senior staff.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.
• Design, develop, implement and coordinate systems, policies and procedures.
• Set up accounts and workstations on-site and remote locations.
• Periodic updates of windows and network security updates, Anti-virus updates etc.
• Ensuring a safe and secure working environment, taking the necessary measures to keep the networks/workstations free from viruses.
• Day to day hardware and software troubleshooting, including any necessary hardware servicing as and when required.
• Setup and installation of software on end-user systems.
• Ensuring individual user's data is kept secure and confidential.
• Knowledge of ISO 27001 Standard.
• Monitor performance and maintain systems, according to the requirements.
• Creation and maintenance of IT-related documentation for all systems.
• Creating and improving IT processes to provide more efficiently, enhanced, but consistent services to the business.
• VMWare virtualized environments.
• A mixed Linux and Windows server environment.
• Network infrastructure (both on-site and inter-site - e.g. VPN, Firewall and Routers).
• Backups and disaster recovery.
• Monitoring and Alerting.
• Next-Gen Firewall Implementation and configuration.
• Routing and Switching.
• VOIP systems (will be a plus).
• Data Encryption techniques.

Qualifications & Skills

• Proven working experience as an IT Specialist or relevant experience.
• High level of hardware troubleshooting experience.
• Excellent knowledge of technical management, information analysis and computer hardware/software systems.
• Expertise in data and systems governance.
• Hands-on experience with computer networks, network administration and network installation.
• Hands-on experience with Windows Domains, Active Directory, and Group Policies.
• Hands-on experience with VPNs, Intranets, and WAN, Office 365 Administration.
• Ability to manage personnel and work independently.
• Strong Linux working experience.
• Technical skills to support mixed Linux and Windows, VMWare and networking.
• Good team player attitude and necessary inter-personnel skills to provide good internal customer service.

Important: The job description is not intended to be an exhaustive list of duties to be performed by the employee and maybe altered to reflect the business needs of the company. 

 We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.